Business
Partner Support & Onboarding Specialist
Job ID: #
Quick Text Pay (QTP) is turning unused parking into passive income for small businesses, commercial property owners, non-profits and enterprise businesses. We turn an underutilized asset into cash, and help communities make better use of their existing parking resources.
Company:
Location:
US - Remote
Company Size:
Job Type:
Full Time
Date:
Requirements
We are currently looking to hire Operations Specialists who are:
Curious & Creative
Project Oriented
Process Oriented
Organized
Hard Working & Scrappy
Excited about customer (partner) success and support
Our operations team members are “jacks of all trades” but are primarily responsible for onboarding new clients and helping to make sure those clients are succeeding in making money on our platform.
We’re in the process of building an exciting new company from the ground up. This role gives you the chance to do real work and contribute to that building process. You will be interacting directly with our clients and we expect you to be the eyes and ears that help us drive the company forward.
Responsibilities
Cultivate relationships with current customers and support them on an ongoing basis
Working closely with the Sales team to onboard new clientsSetting clients up with correct signage
Setting clients up on our the Quick Text Pay Software
Ensuring clients have everything they need to be successful on our platform
Help maintain and organize the company’s CRM
Make sure partners feel taken care of - while at the same time being focused on staying laser focused on what is actually important to make them money
Qualifications
Track record of successful project management and creative problem solving
Evidence of of organizational skills
Track record of success in a customer facing role
Demonstrated analytical and problem solving mindset
Self-motivated and flexible with the ability to wear multiple hats and prioritize effectively
Thrives working in a dynamic environment with a strategy that is evolving in real time
Proficient with a power drill and gorilla tape
Benefits
Remote work opportunity
Base salary
Medical, dental, & vision coverage
Opportunity to drive the direction of a new and growing startup